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customer service in social media

4 Tips for Better Customer Service with Social Media

Customer service with social media is a trend, and customers are expecting to get questions answers and problems solved on Facebook, Twitter and other forms of social media. Just as everyone expects your company to have a website, pretty soon customer service via social media will be the norm. If your company is doing any […]

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get more organized

Basecamp Efficiently Organizes People and Projects

Remember this story? “There were four people named Everybody, Somebody, Anybody, and Nobody. There was an important job to be done and Everybody was sure that Somebody would do it. Anybody could have done it, but . . ” Virtually any company can get more organized and productive with Basecamp. Organizing projects and assigning accountability […]

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Google Places

Brick-and-Mortor Businesses Must Claim Their Google Places Listing

Now that smartphones and tablet computers are everywhere, your business needs to be everywhere, including Google Places. What is Google Places, and why is it important to be proactive with your Google Places listing? Google Places makes your brick-and-mortar business or office show up on a potential customer’s screen when they search using Google or […]

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Payment Processing Solutions – How to Know it’s Time

Maybe you’ve been using your current payment processor or wireless credit card terminal for years, and are reluctant to admit it’s time to change. Maybe your customers get frustrated because you’re limited in the types of payments you can accept. Whatever the reason you’re considering switching Payment Processing Solutions, the best thing you can do […]

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mobile phone texting

Mobile Text and SMS Marketing – How it Can Help Local Businesses Make More Money

SMS marketing, also called mobile text marketing, is an increasingly important means of bringing in customers and keeping in touch with them. According to CITA, there is slightly more than one active cell phone per person in the United States (November 2011). This is an enormous opportunity to reach a vast and growing marketplace. Remember, […]

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Auto Pay for Free?

Auto Pay Tip – Get your AutoPay for Free Here is a fantastic idea about making AutoPay pay for itself. It comes from an AutoPay user and I can’t remember who shared it (if it was you let me know). In the Auto Pay online Virtual Terminal you can set up email receipts that can […]

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Facebook page

Facebook Business Page 7 Steps to Success

Maybe you are wondering what all the excitement is over Facebook business pages. Perhaps you have created one and aren’t seeing results. Here are some tips to move forward. If You Haven’t Already, Start Your Page. You’ll need to budget time or money to set up a professional-looking Facebook business page. If you know how […]

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