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SMS Payments Increase Customer Satisfaction

For any company that receives inbound calls to live agents for payments being remitted, many times those who call are placed into a long wait queue. Nobody likes waiting on hold, especially when you’re giving money away. The fact of the matter is that incoming calls are not evenly spread out over any given time-frame, […]

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Does an SMS Payment Solution Reduce Labor Hours?

Of course it does, but I think you knew the answer to that question before you opened the page. But let’s take a look at how and potentially how much an SMS Payment Solution could amount to in savings if implemented. Potential savings are dependent on the business type, the size of the customer base […]

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