The ACH Payments Blog

How Does ACH Credit Card Processing Work?

Even though it takes just seconds after swiping a customer’s card to get approval from her bank on a sales transaction, what’s happening behind the scenes is actually pretty complex and involves multiple organizations. And while you sign up with in-store or ecommerce ACH credit card processing services so that you don’t have to worry […]

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IVR Payments Via ACH Processing

IVR Payments Using ACH Processing Businesses need to offer their client base multiple payment options. An automated cost effective method for 24/7 pyment collection is using an IVR [Interactive Voice Response] solution. You can take the hassle and manpower out of managing inbound customer phone using ACH Payments phone-based payment system. Easily accept ACH and credit […]

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customer service in social media

4 Tips for Better Customer Service with Social Media

Customer service with social media is a trend, and customers are expecting to get questions answers and problems solved on Facebook, Twitter and other forms of social media. Just as everyone expects your company to have a website, pretty soon customer service via social media will be the norm. If your company is doing any […]

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Move Money Electronically

Consumers Prefer Credit Cards Over Cash

Cash is No Longer King – Consumers Prefer Credit Cards With the average consumer using a credit card 119 times in a year, it should be no surprise that cash is no longer king. Being able to use a credit card virtually anywhere –online or off–makes it the payment method of choice for the majority of […]

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ACH for Collections

Use ACH Processing for Collections The economy is tough and this inevitably leads to an increase in late payers. Businesses and consumers are looking to delay payment as long as possible. Many business owners rely solely on mailing invoices and then hope that payment gets mailed in. If after repeated mailings the business owner may […]

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phone and voicemail

Can Google Voice Solve Your Phone Blues?

Can your business afford to miss a call? Smaller businesses in particular do not always have the personnel to make sure the phones are covered. “Covered” does not mean that someone is checking the voicemail messages. “Covered” means “Ring!” “Hello, XYZ Company! This is Lori. How may I help you?” If prospects and customers call […]

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Merchant Service Provider

What is a Merchant Service Provider?

If you accept debit or credit cards at your business, you’ll need to choose a merchant service provider. This is a company that provides transaction services for your business; i.e.: helps you process card payments so that you can complete a sale. There’s really no way around working with a merchant service provider if you […]

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get more organized

Basecamp Efficiently Organizes People and Projects

Remember this story? “There were four people named Everybody, Somebody, Anybody, and Nobody. There was an important job to be done and Everybody was sure that Somebody would do it. Anybody could have done it, but . . ” Virtually any company can get more organized and productive with Basecamp. Organizing projects and assigning accountability […]

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retain customers for long-term success

Boost Your Bottom Line by Retaining Existing Customers

If you want to make more money in your business, you need to balance energy spent on acquiring new customers versus retaining existing customers. Often, retention gets lost in the flurry of trying to get new customers. Don’t make that mistake! You can boost your bottom line by retaining the customers you already have. You […]

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